Refund policy

We aim for customer satisfaction, take pride in our product, and do all we can to properly represent and make your order with the upmost care. We will correct any order that is not done correctly or is sub-par. However, personalized items are not eligible to be returned as they customized to order and unable to be resold. Please report any damages or issues within 5 days so we can file a claim and get you a replacement if needed.